Frequently Asked Questions

Yes! UP offers both virtual and in-person tours!
Remember to bring a valid government-issued ID and check-in for your scheduled appointment in Future Resident Parking.
Once approved, you will receive a community map and tour route that highlights points of interest and important areas in our community for you to explore at your leisure.

Application are completed online through our website.
Click on the Contact Us button at the top of our home page and click "Apply" to create an account.
Completing an application usually takes about 15-20 minutes.
If you need to stop at any time during this process, you can return later and access your application using your account email address and password.
Please remember to save this information for future use.

You will need to provide 2-months worth of pay stubs or income supporting documents.
You will also need to pay a $45 application fee and a holding deposit before we can process your application.

Income verification - A minimum of two (2) years of verifiable employment or source of Income (pay stubs, W-2s, etc.):
- Gross monthly income must be 2.5 times the rent
- Income must be verifiable from its source in writing for the last thirty (30) days
- Gross monthly income for all leaseholders is combined
- Income received annually will be averaged over 12 months
- Minimum of Two (2) years of verifiable favorable rental history
Pass a credit and background check
Government Issued I.D for verification purpose at time of property tour and a copy of such at the time of move in

A guarantor is a person over the age of 21, usually a parent, who agrees to be responsible if you are ever unable to fulfill the financial obligations of your housing agreement.
If you can't get a parent to be a guarantor, the next best bet would be a relative or friend.